Odoo 20 Release Notes: What's New, App by App

Odoo 20 was released in September 2026. Odoo's own release notes run to hundreds of items; this guide pulls out the ones that matter most for day-to-day users, plus the changes that could catch existing users out.

The headline changes

AI agents, MCP and credits

Odoo's AI can now act, not just answer: agentic automation with live progress updates and interactive replies (buttons for questions and permissions), creating and updating records, image generation and questions about files. Odoo can connect to external tools through MCP (Model Context Protocol), the model is selected automatically, and voice dictation is supported. "Topics" are renamed "skills", and conversations are stored for up to 30 days. The practical change for budgets: all AI features now need credits, bought through IAP.

Offline mode and a better everyday interface

You can create, edit, archive and delete records while offline, which matters for anyone working in warehouses, on the road or with patchy connections.

• Activities can be assigned to a person or a role, with better scheduling and tracking.
• Chatter can be filtered to conversations or tracked changes, and messages can be pinned. Emails support CC.
• Several records can be dragged and dropped at once in list and Kanban views; the calendar gets a side panel for unscheduling.
• Gantt views gain cell selection, buffers and drag-and-drop scheduling.
• Translation Mode and a translation wizard for text and HTML fields.
• Mobile: swipe down on the dashboard to open the command palette; date pickers use bottom sheets.
• Partner identifiers such as DUNS, link previews for shared Odoo website links, and new digest KPIs.

Simplified access rights

Record rules are removed. Instead, domains are set directly on access rights, which makes "who can see what" easier to read in one place. Changes to user groups are now logged in the chatter.

Apps without Inventory

Point of Sale, eCommerce and Sales (shipping orders) can now run without the Inventory app, and stock and valuation can be managed without it from Accounting. Smaller businesses can start lighter and add Inventory later.

Renamed, replaced or removed: check before you upgrade

These are the changes most likely to surprise existing users or break custom code and reports.

Finance: Accounting, Expenses and Payments

Accounting

• AI financial insights drawn from your own accounting data.
• Bill line prediction suggests values from your bill history, and matching rules with tolerances pair bills and invoices with their orders more reliably.
• Invoice splitting, customer reminders, a "Reset to Draft" action in list view and withholding-tax payment options.
• Reporting: a Cumulative Translation Adjustment line balances exchange-rate differences, and a new bank reconciliation summary report.
• Structure: parent accounts replace account groups, account codes become optional, and depreciation models replace asset models.
• Prices: switch orders and invoices between tax-included and tax-excluded prices.
• Valuation without Inventory: stock and valuation can be managed from Accounting alone.

Expenses and Online Payments

• Expense limits per job position, a consolidated expenses report, and salary rules on expense products. Approved expenses become draft bills.
• Wire transfers confirm automatically from bank transactions, and payment providers can be limited by pricelist and amount.
• New and extended providers include PayPal (cards, tokenization), Stripe (Apple Pay, Google Pay and more), Mollie, PayU (India), Toss Payments (South Korea) and Xendit. SOFORT is no longer supported.

Localizations

• United States: AvaTax "Avalara Included", a redesigned sales tax report, and NYC and Yonkers local payroll taxes.
• India: credit notes for price adjustments, composition scheme returns and reverse-charge self-invoices.
• Saudi Arabia: expanded ZATCA compliance and payroll features including GOSI.
• Further updates for Argentina, Belgium, Brazil, Hong Kong and Türkiye, and new base localizations for Sri Lanka and Uzbekistan.

Operations: Inventory, Manufacturing and Purchase

Inventory and Barcode

• Inventory at a past date: the stock report gets a date picker with filters and timestamps.
• Stock aging report from Moves Analysis, and suggested min/max for reordering rules based on demand history.
• Intercompany flows: routes between companies, cross-company deliveries and transferred valuation.
• Landed costs for specific products, variant-specific packagings and HS codes, and a one-button "Order" in replenishment.
• Shipping: a new ShipStation connector and Sendcloud pickup points.
• Barcode: create products by scanning (Barcode Lookup), generate lots and serials in bulk, and get batch suggestions on receipts.

Manufacturing, Quality and Maintenance

• Split manufacturing orders, reset them to draft, and plan backorders automatically.
• Continuous production: record work order quantities so later operations can start early.
• Provisional or real MO cost, lots and serials generated when closing an MO, and a single Produce button.
• Redesigned MO Kanban grouped by week, work order Kanban and drag-and-drop Gantt by employee.
• Quality: set a failure location on failed checks. Maintenance: Gantt views and custom stages per team.

Purchase, Rental and Repairs

• Purchase: clearer comparison of alternatives, default Incoterm per vendor, a vendor quality rate and section totals.
• Rental: rental period on sales orders, a rental dashboard, unified pricelists and strikethrough pricing.
• Repairs: invoice directly from repair orders and add services to them.

Sales and customers: Sales, CRM, POS and eCommerce

Sales and CRM

• Description-only order lines, editable margins and variant prices, numbered order lines and product images on orders and PDFs.
• Periodic pricing (by period or weekday), price rules per packaging type and single-use discount codes.
• Payment-based and manager commissions, and quotation templates chosen at order creation.
• CRM: lead rotation options ("always", "with a limit" or "out of rotation"), a pipeline switcher, and lead generation from Dun & Bradstreet.

Point of Sale

• Multiple currencies at checkout, multiple printers per POS, and order search by invoice or receipt number.
• Snooze products, expired-product alerts and drag-and-drop product arrangement.
• Self-ordering improvements, receipts by WhatsApp or SMS, and delivery integrations including GrabFood and GoFood.
• POS can run without the Inventory app.

eCommerce

• Customer returns from the portal, a preferred delivery date and a minimum order quantity per product.
• Range filters for numeric attributes, "On Sale" and "In Stock" filters, and stock-based publishing.
• AI-assisted product editing, automated cross-sell suggestions and review requests.
• Donations in the cart, email gift cards and WhatsApp abandoned-cart reminders.

Helpdesk, Subscriptions, Appointments and Sign

• Helpdesk: AI similar-ticket detection with suggested answers, and a reminder before tickets auto-close.
• Subscriptions: loyalty programs. Appointments: rescheduling, capacity limits per slot and redesigned booking pages.
• Sign: automated signature requests, identity verification and qualified e-signatures via itsme, and full touchscreen support.

Website and marketing

Website and Blog

• An AI Website Assistant that edits blocks, creates pages, forms and menus, and can replicate a design.
• Structured data for rich results by default, an llms.txt file for AI search, adaptive images and AI help with SEO.
• Banners above the header, breadcrumbs on static pages, an age verification popup and a WhatsApp chat widget.
• Blog: redesigned styles, a "Recommended Post" block and email notifications for scheduled posts.

Marketing

• Marketing Automation: a visual drag-and-drop workflow builder, webhook and event-based triggers, and AI-assisted campaign set-up.
• Email Marketing: conditional content per recipient, click tracking, dynamic mailing lists and a template library.
• Social Marketing: Facebook and Instagram stories, personal LinkedIn posting and AI-written posts. WhatsApp: interactive templates and number blocking.

People: HR, Payroll, Projects and Planning

• Payroll: a step-by-step pay run workflow, net-to-gross simulation, salary indexation and a revamped dashboard.
• Employees and Time Off: salary simulation from the employee profile, variable working schedules, and a choice between calendar-day and working-day deductions.
• Attendances: biometric devices (eSSL, Mantra), photo at check-in and an overtime analysis report.
• Appraisals and Recruitment: bulk actions, external 360 feedback, and a matching-score filter for applicants.
• Planning: now includes Field Service, with a live technician map, routing preferences, travel fees, worksheets and customer equipment history.
• Project and Timesheets: project roles, tasks for portal users, new profitability reports, and a timer you can start from anywhere.

Productivity and platform

• Discuss and Phone: call transcripts and summaries, polls, a visual call flow designer and call transfer between devices.
• Documents: access groups for files and folders, AI file renaming and multi-file requests.
• Spreadsheet and Dashboards: private dashboards, new chart types, named ranges, locked sheets, regex formulas and pivot improvements.
• Studio: a new report editor, readable technical names and form view reordering.
• Calendar: faster Google and Outlook sync and multiple shared calendars.
• Industries: 13 new packages, from Catering to Vineyard; Construction Builder becomes General Contractor.

For developers: technical changes

From Odoo's release notes: tracking values are removed (tracking messages are generated on the fly), push notifications move from Firebase to Odoo's own tools, mail records state their content source, and changes to user groups are logged.

From our own hands-on work porting custom modules to Odoo 20, these are the changes developers notice first:

• ir.model.access and ir.rule are replaced by one ir.access model, loaded from an ir.access.csv file.
• The web client runs on OWL 3: new state handling (proxy), useProps instead of static props, and templates that reference this. explicitly.
• t-esc is no longer allowed in templates (use t-out), and icons use Material Symbols names.
• odoo.osv.expression is gone in favour of Domain objects, and read_group() takes new arguments.
• System parameters use typed methods (get_str, set_str, get_bool and so on), and binary fields expect BinaryBytes values.
• Odoo ships code-upgrade scripts (odoo-bin upgrade_code) that handle many renames, but their output needs review.

What it means for custom modules

For businesses with custom code, Odoo 20 is a bigger step than most releases. The new access-rights model, the switch to Material Symbols, the removal of tracking values and a new version of the web framework all affect custom modules. We tested this hands-on by moving a custom module from Odoo 16 to Odoo 20: read what broke and how we fixed it.

Source: Odoo's official Odoo 20 release notes on odoo.com. Availability of upgrades checked on Odoo's upgrade platform in October 2026.