Skip to Content
Odoo model

im_livechat.channel.member.history

Keep the channel member history. Defined in module im_livechat; exists in Odoo 19, 20. Across the upgrade steps we tracked: 1 fields added, 3 removed, 0 renamed, 1 type changes.

  1. Odoo 16 not present
  2. Odoo 17 not present
  3. Odoo 18 not present
  4. Odoo 19 im_livechat
  5. Odoo 20 im_livechat

Odoo 18 to 19

Community + Enterprise All changes in this step

New model in Odoo 19.

Odoo 19 to 20

Community + Enterprise All changes in this step

Fields removed (3)

FieldTypeModuleNotes
conversation_tag_idsmany2manyim_livechat
rating_idmany2oneim_livechat
rating_textselectionim_livechat

Fields added (1)

FieldTypeModule
rating_percentagefloatim_livechat

Type changed (1)

FieldOdoo 19Odoo 20
rating floatselection

All fields declared on im_livechat.channel.member.history (28)

Fields this model declares itself in any version, with the versions they exist in. Inherited fields (mail.thread and other mixins) are on the parent model's page.

present not present not covered (Enterprise, Odoo 16 and 17)

Show all 28 fields
FieldTypeLabelModule1617181920
agent_expertise_idsmany2many im_livechat.expertiseim_livechat
ai_agent_idmany2one ai.agentai_livechatE
avatar_128binaryim_livechat
call_countfloat# of Sessions with Callsim_livechat
call_duration_hourfloatCall Durationim_livechat
call_history_idsmany2many discuss.call.historyim_livechat
call_percentagefloatSession with Calls (%)im_livechat
channel_idmany2one discuss.channelim_livechat
chatbot_script_idmany2one chatbot.scriptim_livechat
conversation_tag_idsmany2many im_livechat.conversation.tagim_livechat
guest_idmany2one mail.guestim_livechat
has_callfloatim_livechat
help_statusselectionim_livechat
livechat_member_typeselectionim_livechat
member_idmany2one discuss.channel.memberim_livechat
message_countinteger# of Messages per Sessionim_livechat
partner_idmany2one res.partnerim_livechat
ratingselectionim_livechat
rating_idmany2one rating.ratingim_livechat
rating_percentagefloatRating (%)im_livechat
rating_textselectionRating textim_livechat
response_time_hourfloatResponse Timeim_livechat
session_country_idmany2one res.countryim_livechat
session_duration_hourfloatSession Durationim_livechat
session_livechat_channel_idmany2one im_livechat.channelLive chat channelim_livechat
session_outcomeselectionim_livechat
session_start_hourfloatim_livechat
session_week_dayselectionim_livechat

Related models

Linked by its relational fields: ai.agentchatbot.scriptdiscuss.call.historydiscuss.channeldiscuss.channel.memberim_livechat.channelim_livechat.conversation.tagim_livechat.expertisemail.guestrating.ratingres.countryres.partner

Coverage. Odoo 16 to 17 and 17 to 18 compare Community modules only (the Enterprise 16 and 17 sources are not available to us). Odoo 18 to 19 and 19 to 20 include Community and Enterprise modules. Everything here comes from a static read of the Odoo source code: a field counts as removed only when no parent model, mixin or delegated model still provides it. Fields created dynamically at run time can be missed, and entries we could not confirm are marked as low confidence.

Planning an Odoo upgrade?

Odoo app Check your own database: Studio Upgrade Checker Scans your Studio fields, views, automations and custom code for everything listed here before you upgrade. See it on the Odoo Apps store Odoo app Fix broken views: Studio View Repair Assistant Finds views that stopped loading after an upgrade and helps you repair the xpaths and fields they point at. See it on the Odoo Apps store Upgrade service Need the upgrade done? Book a call We move databases between major Odoo versions, port custom modules and validate the data. Book a call Free Free upgrade scan, we run it for you Send us a copy of your database or give us access and we report what will break on the target version. Ask for a scan