Odoo model
chatbot.script.step
Chatbot Script Step. Defined in module im_livechat; exists in Odoo 16, 17, 18, 19, 20. Across the upgrade steps we tracked: 3 fields added, 1 removed, 0 renamed, 1 type changes.
- Odoo 16 im_livechat
- Odoo 17 im_livechat
- Odoo 18 im_livechat
- Odoo 19 im_livechat
- Odoo 20 im_livechat
No change to this model's own fields in this step.
No change to this model's own fields in this step.
Fields added (3)
| Field | Type | Module |
|---|---|---|
| is_forward_operator | boolean | im_livechat |
| name | char | im_livechat |
| operator_expertise_ids | many2many | im_livechat |
Type changed (1)
| Field | Odoo 18 | Odoo 19 |
|---|---|---|
| message | text | html |
Fields removed (1)
| Field | Type | Module | Notes |
|---|---|---|---|
| is_forward_operator | boolean | im_livechat |
All fields declared on chatbot.script.step (12)
Fields this model declares itself in any version, with the versions they exist in. Inherited fields (mail.thread and other mixins) are on the parent model's page.
present not present not covered (Enterprise, Odoo 16 and 17)
Show all 12 fields
| Field | Type | Label | Module | 16 | 17 | 18 | 19 | 20 |
|---|---|---|---|---|---|---|---|---|
| answer_ids | one2many chatbot.script.answer | Answers | im_livechat | |||||
| chatbot_script_id | many2one chatbot.script | Chatbot | im_livechat | |||||
| crm_team_id | many2one crm.team | Sales Team | crm_livechat | |||||
| helpdesk_team_id | many2one helpdesk.team | Helpdesk Team | website_helpdesk_livechatE | |||||
| is_forward_operator | boolean | im_livechat | ||||||
| is_forward_operator_child | boolean | im_livechat | ||||||
| message | html | Message | im_livechat | |||||
| name | char | Name | im_livechat | |||||
| operator_expertise_ids | many2many im_livechat.expertise | Operator Expertise | im_livechat | |||||
| sequence | integer | Sequence | im_livechat | |||||
| step_type | selection | im_livechat | ||||||
| triggering_answer_ids | many2many chatbot.script.answer | Only If | im_livechat |
Related models
Coverage.
Odoo 16 to 17 and 17 to 18 compare Community modules only (the Enterprise 16 and 17 sources
are not available to us). Odoo 18 to 19 and 19 to 20 include Community and Enterprise modules.
Everything here comes from a static read of the Odoo source code: a field counts as removed only when no
parent model, mixin or delegated model still provides it. Fields created dynamically at run time can be
missed, and entries we could not confirm are marked as low confidence.
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