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🐞 Reporting a bug so it gets fixed fast

The five lines that let us reproduce a problem on the first try.

1 min read Updated 10/12/2026 Support

A bug we can reproduce is half fixed. Copy this into your message:

Steps: 1) ... 2) ... 3) ...
Expected: ...
Actual: ... (exact error text)
Record: (paste the URL)
User: (who was logged in)

If there is an error popup

Click See details and copy everything, including the last lines - they name the file and the reason. A screenshot of the top half alone is rarely enough.

If nothing happens at all

Press F12, open the Console tab, repeat the action and send a screenshot of any red lines.

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