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💡 Asking for a change or a new feature

Describe the goal, not the button. How we estimate, confirm and deliver changes.

1 min read Updated 10/12/2026 Support

Tell us the goal

"We need a button that emails the warehouse" is a solution. "The warehouse learns about urgent orders too late" is the problem - and often Odoo already has a way to solve it without custom code (an automated action, a notification, a filter).

What happens next

  1. We reply with a proposal: configuration, an existing app, or custom development, with an estimate.
  2. You confirm. Small changes go to your test database first; you check them there.
  3. We move the change to production at an agreed time and note it in your project thread.

Good to know

  • Custom code must be carried over at every Odoo upgrade. We keep it small on purpose.
  • Reports and dashboards are often faster to build in Odoo's own tools than to develop.
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