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Odoo model

im_livechat.report.operator

Livechat Support Operator Report. Defined in module im_livechat; exists in Odoo 16, 17, 18. Across the upgrade steps we tracked: 1 fields added, 0 removed, 0 renamed.

  1. Odoo 16 im_livechat
  2. Odoo 17 im_livechat
  3. Odoo 18 im_livechat
  4. Odoo 19 not present
  5. Odoo 20 not present

Odoo 16 to 17

Community only All changes in this step

Fields added (1)

FieldTypeModule
ratingfloatim_livechat

Odoo 17 to 18

Community only All changes in this step

No change to this model's own fields in this step.

Odoo 18 to 19

Community + Enterprise All changes in this step

Removed in Odoo 19.

3 views of this model removed
  • im_livechat.im_livechat_report_operator_view_graph
  • im_livechat.im_livechat_report_operator_view_pivot
  • im_livechat.im_livechat_report_operator_view_search
1 actions on this model removed
  • im_livechat.im_livechat_report_operator_action
1 menus opening this model removed
  • im_livechat.menu_reporting_livechat_operator

All fields declared on im_livechat.report.operator (8)

Fields this model declares itself in any version, with the versions they exist in. Inherited fields (mail.thread and other mixins) are on the parent model's page.

present not present not covered (Enterprise, Odoo 16 and 17)

Show all 8 fields
FieldTypeLabelModule1617181920
channel_idmany2one discuss.channelConversationim_livechat
durationfloatAverage durationim_livechat
livechat_channel_idmany2one im_livechat.channelChannelim_livechat
nbr_channelinteger# of Sessionsim_livechat
partner_idmany2one res.partnerOperatorim_livechat
ratingfloatAverage ratingim_livechat
start_datedatetimeStart Date of sessionim_livechat
time_to_answerfloatTime to answerim_livechat

Related models

Linked by its relational fields: discuss.channelim_livechat.channelres.partner

Coverage. Odoo 16 to 17 and 17 to 18 compare Community modules only (the Enterprise 16 and 17 sources are not available to us). Odoo 18 to 19 and 19 to 20 include Community and Enterprise modules. Everything here comes from a static read of the Odoo source code: a field counts as removed only when no parent model, mixin or delegated model still provides it. Fields created dynamically at run time can be missed, and entries we could not confirm are marked as low confidence.