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Contacts Toolkit: Roles, All Activities, Engagement & Mailing Insights

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Four small modules that make the Contacts app the real customer file: who the person is, everything that happened with them, and whether they open your emails.

What it does

  • Contact Role field with a configurable list, to classify contacts and filter by role.
  • All Activities: last activity date and count on the contact, a button to see the complete history across the models you choose in Settings.
  • Marketing Engagement report: every mailing sent to a contact or its child contacts, matched by partner or email, with sent/opened/replied/clicked dates and the links clicked; button on the contact form.
  • Email Marketing: a Not Opened smart button on each mailing to reach the people who did not open it.

How it is used

  1. Define roles and choose which models count as activities.
  2. Open a contact: role, activity history and marketing engagement are there.
  3. From a mailing, open Not Opened to follow up.

Who it is for

Sales and marketing teams working the same contacts.

Requirements: Odoo 19 Contacts, CRM and Email Marketing.